I had a very appauling experience with the after sales team and this companie's customer service in general. I purchased a 46" TV and after 3 month from purchase both HDMI ports stopped working. I have contacted their after sales team several times but they have been very reluctant in getting back to me and when they did, they told me they do not have anymore stock of that same a TV anymore and basically they offered to do nothing. When I asked them to collect the faulty TV and refund me so I can buy a new one elswhere, they referred me to the "manager" and I haven't heard back from them yet and that was a week ago. I would never use this company ever again and would 100% not recommend it to anyone.