If I could give 0* I would! Ordered two gaming chairs. One was pre-order. Found (on what turns out the be their sister website) the exact same chair for £10 less AND without a “pre-order” banner. FABULOUS. Requested refund for first chair. The refund was £2.60 short, JUST for the chair (I knew I wouldn’t get back anything on delivery as had one delivered) no reply to my query email. Chased girlsstuff for ETA after a week of hearing nothing. Used website email which then failed, so wrote on their website contact form. Boysstuff emailed back! So a connection, but only to say it’s preorder. Can pick a different colour or get a refund. I replied saying it didn’t show that before I ordered, but does now. Can I have a rough ETA and will it be here for xmas? Got a rude response back, then they cancelled my order when I stated twice my the emails I still wanted it and not to cancel. Go back on to order again, and now the price has gone up £40! Shocking and totally unacceptable, I’m absolutely livid.