Avoid BPL at all costs! We had a chain of 2 who were all ready to move and who's solicitors were fabulous, it took us 16 weeks to complete and we had 4 agreed exchanged dates that kept being pushed back, we eventually managed to escalate our case through complaining to another solicitor who manged to get what we needed to be done sorted in 3 days!! They lied to us about answering emails and replying to queries. They only get back to you if you chase and pester, this made moving house 10x move stressful than its even been before! We thought it was all sorted and then a week after moving they told us that them missed some payments off the bill and we owed a significant amount of money, They do not care at all about there customers!