I've used Brakes To Go a few times and always have a great experience. I got a reasonable estimate (brakes were squelching like a cat was getting runover), so I knew it was not safe to be driving around. I love that they come to your place of business/home to repair. I made an appointment using the 'chat' feature and this morning was able to track the repair truck as it came toward the office (ten minutes behind me). Jose drove my car around and identified what needed to be done. Within an hour of arriving he was finished. I never had to leave the office. Sure beats the old days when I had to wait all day at a brakes shop and sometimes be told I'll have to come back the next day.