I recently used Brakes to Go for brake work on my car, and I had a great experience with them. The scheduling process was easy thanks to their online system, and they promptly emailed me the estimate. When I asked to add a brake fluid flush, they updated the estimate without any hassle. The technician, Tim, was fantastic. He texted me when he was on his way, including a link with a map showing his truck's location. When he arrived, he explained that he would perform an inspection to see if the work I requested was needed. He patiently answered all my questions and provided a clear understanding of the process. Later on, Tim texted me when the inspection was complete and confirmed my brake pads and fluid needed replacement. He then performed the repairs, and I felt confident that my car was in good hands. Throughout the process, Tim kept me updated on the progress and let me know when he was done and had my invoice ready. It was nice to get these process updates, and I appreciated Tim's attention to detail. The work was done quickly and efficiently, taking a little over an hour, and there were no surprise charges. I was impressed with the quality of the work and the professionalism of the entire team. The convenience of working from home during the entire service was a huge plus. I didn't have to waste any time driving somewhere and waiting, and I could keep working at my own job during the entire service. I was only minimally interrupted to move the process along. Overall, I had a great experience with Brakes to Go, and I will definitely use them again for any brake work I need in the future.