Zero Stars. Read closely the poorly written return policy and business hours and you'll see what they are about. Note in the return policy if they send you a defective / D.O.A. product you'll be responsible for any shipping costs, even if you call the same day it arrives. Also, they list "leakage" from vapes as cosmetic and isn't a covered refund/replacement. Sorry, leakage is so much more--you want oil spilling on your jeans so you look like u wet your pants, or how about all over an expensive handbag? How about the fact that it causes u continuos lost $ on oils? Hours are only a 5 hr window from 12-5, m-f. so forget getting help if you have a problem in the evening or worse on Fri after 5pm you won't find until Mon afternoon that there unlikely to help you anyway. P.S. there is no notification that they are gonna ask you for your I.D. or SS# until after you place an order, and you can't resolve any issue w/that until they are open again. Unless you like paying for faulty products that arrive DOA that wont be properly refunded/replaced I wouldn't recommend ordering from here. P.S.S. shipping time was also bad.