Breezy is doing an amazing job. I actually powered on their fb page about once the package leaves them they cannot control because some people were upset about shipping, close to the holiday! They have excellent customer service, even fb CS. They care that we get the correct products, shipp if we get something broken, do a ton of give a ways. Now the negative, they are fixing they are become a big business, and there will be some hiccups, if your perfect go ahead and judge them.... if your not just let them know what went wrong and give them a chance to fix it!