We have been buying from Breazy for over a year and this is the first time that I have had an issue with them. I made a purchase 10/2 and the receipt says 3-5 business days for shipping. As of this morning still haven't received anything stating that my order has shipped and it usually only takes them 1-2 days. I contacted support this morning and was told that they are sorry but because of the warehouse move the items haven't shipped yet. I was also told that they can't even tell me when or estimate when my order will ship. They did offer to refund my money but that's it. I've waiting a week just to be told they will refund my money - should have been made aware of the warehouse situation before I even placed my order. It should be plastered all over the checkout screen and not still show 3-5 business days for shipping. Poor customer service in my opinion and I don't know if I will continue to purchase from them because of this!
6 years ago
Breazy Inc. has a
3.6
average rating
from
250
reviews
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