This companys customer service is aplorable and horrendous! They have messed up 4 out of the 5 times I have made purchases through them. And only once have they corrected the issue. They screwed up on my shipping several times. I purchased a uwell Valyian tank through their website and for some reason their labeling was wrong and they managed to ship back and forth to me five times until I had to call the Post Office to find out what the issue was. They take no responsibility for their mistakes and do not refund for mistakes they have made instead they blame the Client Bad Bad Bad. I recently ordered 4 e-liquds all in a 3 nic level and one of them came in a 0. They said it was my mistake which it clearly was not. And proceeded to call me a liar and argue with me on their phone support. Which by the way takes at least 45 minutes to talk to anyone on. So basically I'm out my money and they did nothing to try to resolve the issue. I even said I would gladly return the product for the correct one. And that was not a good enough solution for them. Horrible company they stole my money. They are thieves buyer beware