Wonderful stock and great prices! Was really happy to find everything I was looking for in one place, and much cheaper than I expected versus ordering hardware from the original equipment manufacturer. Great selection of high MG nicotine salts as well.
Prompt shipping, however, seems to be a problem. Placed a order on Thursday - shipping label was not created until Saturday, and USPS did not actually even get the item in their hands until Tuesday night the following week, which means USPS 'Priority Mail' will not arrive until at least 10 days after placing a order. For a company that claims 'Most orders are filled in 24 hours' I was rather let down by this.
Breazy's website is also a hot mess. Made the mistake of subscribing to notifications via Google Chrome; was treated to a endless stream of spam, around a half a dozen messages a day. Clicking 'Live Chat' to try to connect to a customer service rep to address the slow shipping resulted in a 'someone will e-mail you soon!' message that was never responded to. Also, amazing obnoxious scripting that causes the active tab to cycle between the title and a silly SMILE FACE thing - which seems to consume a ton of CPU while waiting for someone to answer customer service concerns.
In conclusion - a great selection and great prices earned my business, but my experience was ruined by slow order filling and large amounts of spam combined with lack of proper customer service via the 'live chat'. I would recommend this vendor to others; but I would advise them to expect at least two weeks before product actually shows up at their front door and to plan ahead for slow filling of orders.
6 years ago
Breazy Inc. has a
3.6
average rating
from
250
reviews
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