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Bettye W
I absolutely LOVE Briarwood Lane's products!!! My flags, doormats and door hangers are always perfect. I appreciate the way you package everything so nicely as well! Thank you so very much. I am looking forward to receiving my latest order for the snowman doormat and wooden door hanger to match. EDIT: I received a call from "Sue" in Customer Service yesterday stating that the snowman door hanger is available but they were out of the doormat at this time. She stated they should have the doormat in within the next few weeks. I said that was fine, just hold my order until the mat comes in and ship together. I don't understand why she said the company could not do that? As I paid with my debit card, she said they would take off the amount for the doormat, ship the door hanger, and then put amount back on card if and when the doormat ships. I have been hearing a lot of complaints from other people over the past few days about how much Briarwood has changed. Please try to correct these problems before you completely go out of business because I love your products! However I can get my doormat to match my door hanger with the checkered snowman is fine, as long as I get them before December 2024!!! God bless you! As for the questions below, No, my delivery was not on time, has not been made by anyone yet, hopefully will not be damaged, and I have NO idea how long this delivery is going to take.
2 months ago
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Briarwood Lane has a 4.9 average rating from 5,255 reviews

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