I strongly recommend that any other wedding venues considering using this platform DO NOT do so - absolutely a scam level service. Awful experience and 100% a waste of money! We own a modest wedding venue in Pembrokeshire and were looking to increase our booking through different channels. After being approached by Bridebook we agreed to a 6 month agreement, but due to my reservations we agreed a 3 month break clause in case we were not happy with there service. We brought this 3 month break clause into effect in writing as I can say with a a pretty high level of certainty that ALL enquires that came through the platform were fictitious and not genuine couples! When dealing with staff, you are passed around from account manager to account manager with no consistency which was the first red flag. We gave our notice as discussed that we would be breaking after the 3 months were up and and received mixed emails, when seeking clarifications emails, they simply ignored us. We have not received a single wedding as a result of this platform and upon checking, it appears every enquiry that came through appears to be spurious and not a single local person enquired which is odd to say the least? But irrelevant to that - we had a three month break clause, and used it, and have paid in full for the 3 month period. However they have continued to send threatening emails regarding court/debt collection action for the remaining months and further more have continued to escalate the debt endlessly each month with further emails. Every email we send is ignored and not responded to & all the emails they send regarding chasing money (Not owed) are from 'No Reply emails' Regards Lee Bridges Director