Very, very bad customer service. Placed order but had to change shipping address in order for lamp to arrive in time for Christmas. Instructed to cancel original order (done within 12 hours of placing original order) and place new order with changed shipping address. Assured original order was cancelled yet the lamp was delivered at original shipping address. Again assured original order was cancelled and not charged. NOT. Sent lamp back as instructed. Still billed for original, cancelled order. Especially frustrating because I got numerous emails from Brightech assuring order was cancelled and asking about customer service. NO, I am very, very dissatisfied with Brightech and DO NOT RECOMMEND because of the customer service. Will you print this review?