Firstly excellent customer service, Tristan was brilliant to work with, very patience with finding a slot to come round with hundreds of well kept samples and allowing us time to pick the ones we wanted. The time to receive the carpets was very impressive, Tristan managed to find us slots to work with our house renovation and keep our plan on track. The carpet fitters themselves were very professional and quick! Left the rooms spotless after fitting and even refitted another carpet for us that had been taken up for paintwork. Exceptional service, the carpets themselves are beautiful and exactly what we were after. Tristan's knowledge in picking the perfect carpet for the different traffic areas was greatly received. Overall brilliant product, brillaint knowledge and brilliant experience!!