From start to finsh we cannot praise this company enough. Having replaced our lounge and hall carpet following a home visit by a representative loaded down with our selected samples. A short time later it was fitted and we thought that would be that. We noticed some bands of pressure lines ,which the fitters said were due to storage,but advised they would fade in a short time as the pile recovered from the storage pressure. We waited for 6 months, before asking Classic for advice, a visit was made and the carpet was declared below standard,replaced in a matter of a few weeks.No fuss, no argument. Result two happy customers. Thank you Classic Carpets. Faultless! D&A SNOW Bristol.