We discovered a live wasp's nest under the floorboards when our carpets were being replaced! I rang Giles, who was highly recommended by our neighbour. Exactly as my neighbour had experienced, Giles was prompt in understanding the urgency of the situation and visited us at his earliest convenience to resolve the issue. Giles diagnosed the full scale of the issue on his visit and advised and carried out a further piece of work to stop the issue from recurring - this extra step was valuable as a long term solution to the problem. I will certainly be recommending Giles to as many people as I can! Thanks very much Giles for the prompt response.