To say I was apprehensive buying a car in lockdown was an understatement- add to that the fact the car I wanted was over 200 miles away - I have to say I was delighted with the whole process. Jared from the Stoke Ford branch put my mind at ease from the off, clear communications, great price, even part exchange was hassle free. Nothing was too much trouble, video of my new vehicle and regular updates. Contactless buying easily arranged. Would use again and highly recommend!! Mention also for my local BSM branch in Sunderland, one small problem dealt with immediately- and at my convenience.