Would NOT recommend BSM Plymouth branch after selling us a Skoda Fabia we’ve been having some issues with getting the DAB radio to work. We notified BSM of this well within our warranty cover in the hopes that they would rectify the issue. This has been ongoing for 4 months and in that time they replaced the antenna and took it to Skoda for a system update which unfortunately didn’t resolve the issue. They said no more could be done so feeling really fobbed off we spoke to an auto technician who advised us that issues with the DAB can be resolved by either replacing the antenna or replacing the digital box itself (like you would if you were to go to Halfords a buy a new unit). We tried to go back and explain this to them as they hadn’t replaced the digital unit at this point. We were told that they were not going to investigate this issue anymore. We now have a car which we paid a lot of money for without a working DAB radio, feeling very frustrated with the lack of customer service received, and the disappointment that they’ve not stuck to the warranty agreement!