ordered and paid for curtains on August 13th; website is still advertising delivery in 5 to 10 days. It's now 30th September, still no curtains and Britannia Rose staff have repeatedly made false promises of delivery dates that never happened, without any message of apology. Then having missed their own pretended"PRIORITY manufacture" and another dispatch date, they announced a new one , 16 october. What appalling customer service. . I have requested a full refund (which they are trying to refuse)and have now raised a serious Consumer Protection complaint about Britannia Rose.