We did not have the most positive experience with Brite deck, mostly due to their lack of communication with us. They were not good at returning calls and emails, and they made a few mistakes with our order. We also have not had a good experience with composite decking, I will share my review after having the product for 8 months. All the research we did about composite decking was about how ‘maintenance free’ it’s supposed to be, but for us it’s been the complete opposite. If I had my time again I would not be spending thousands of dollars on composite decking. Starting from the beginning, our delivery was delayed twice, we were promised it would arrive on a certain day and the delivery driver just didn’t show up and didn’t call. After our builder began to install it we realised there were 2 different colours delivered. It was very hard to speak to anyone over the phone about our stock because no one would return our calls. Eventually Brite deck delivered a new batch of boards this time they were 3mm wider than our original boards. Brite deck ended up refunding some of the costs for the error which we were satisfied with and the only good part about our experience. For us, the delivery delays meant we had to reschedule our builder each time, and by the time the final product arrived, our builder had other commitments so it dragged on a lot longer than it should have. We selected a light grey coloured deck that only looks good when squeaky clean, otherwise it shows all dirt and marks, I would recommend a darker colour as we have spent most of 2021 cleaning our deck. Our deck started growing mould everywhere and looked horrible. The problem just kept getting worse with all the Brisbane rain this year. We’ve had to bleach wash/scrub it at least 6 times to remove the mould, it’s permanently stained in some areas now. When we tried to get in contact with Brite deck again for some advice, no one would call us back, I had to call 3 times and send 3 emails to get someone to respond. Eventually we received some advice from Steve at Brite deck to buy a deck sealer to protect it from mould. This has somewhat worked for us in most but not all parts of the deck. Note this is not a brite deck product. The sealant is very visible when wet due and looks like a bad paint job but we’d rather have that then the mould. Some people seem to have positive experiences with Brite Deck and composite decking, so I wanted to leave this honest review to help others make their decisions when planning a project like this.