I am super hoping we don't have to order more decking than they supplied us as their estimate is far less than mine because it was an absolute maximum stress to get the items delivered to us that had been fully paid for in advance.
We were told they could be delivered in 3 days but as I was in no hurry I said just deliver in two weeks is fine but it took 6 weeks and at least 12 calls & me losing my patience to get it delivered in the end. Even when it was delivered the truck driver wouldn’t unload it as he wanted to be paid first which was already done through Brite Deck.
I was told at first we hadn’t paid a deposit so the order was even started which was not true, then they had not allocated enough decking to our order so they didn’t have enough, when it got delivered the first time there was no way to get it of the truck on site so they took it back as I she my wife was not capable of lifting the weight of the boards & the truck driver wouldn’t either.
Lets hope the product is better than their extremely poor service & I am hoping I don’t have to order anymore & go through this all again.
My advice is try elsewhere.
10 months ago
Brite Decking has a
4.1
average rating
from
266
reviews
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