Flew back from Gothenburg on 18thFebruary. Awful weather and excellent landing. Surly staff at check in, all but one cabin crew unpleasant. Like the last reviewer we had a succession of serially delayed luggage announcements then told our luggage was missing. My bag arrived with our postie on 23rd February, my husband’s bag is still MIA. Very difficult to get through, and seemingly impossible to get accurate information. I think we will never use BA again.
2 years ago
British Airways has a
1.7
average rating
from
292
reviews
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