If I could give no stars I would have....BA are an absolute joke....I originally booked flights only in August 2021 in October they changed our flight to Heathrow as no longer flew from Gatwick due to covid.they have since reinstalled flight to Gatwick so wanted to revert back to our normal flight....I have been informed I will be charged for this as thr flight number is different. I also needed to add an infant under 2 onto the booking....after 15 phone calls I eventually managed to add the infant after numerous problems with customer services....the infant who is 3 weeks old now has a different booking reference number to the other passengers so when we check in he has to be checked in separately and I am still awaiting confirmation that I have actually made this addition.....the whole experience has been very stressful and the disgusting attitude from some members of staff is not what you would expect from BA. If our villa wasn't already booked I certainly would have cancelled and gone with another company...