Last week BA employee Sammy Jo forced me to check in my hand luggage at the gate , despite being allowed a hand bag and a small suitcase. I was trying to explain that it was full of medication for my several serious health conditions . She was extremely rude , not empathetic and when she caused me a panic and asthma attacks (I was sitting there struggling to breathe) she told me I was "overreacting"! Dangerous and borderline sociopathic behaviour from this British Airways worker . When challenged by my fiancé she said "I am just doing my job"! (Nazis had the same excuse-they we're just following the orders...) They also managed to lose my checked in bag! That's why I insisted on not having my hand luggage snatched away from me at the gate in the first place . Turns out that when we boarded the plane half of the overhead lockers were empty!!! I will be contacting their CEO about this irresponsible, dangerous and unacceptable behaviour of Sammy Jo, who is clearly on a power trip and finds pleasure in humiliating BA customers! Do not ever fly with this disgusting airline!