BA has raced to the bottom. Website down for online check in. After an hour of attempts I called BA (impossible to find the number while in France). Agent told me. SO no banner running along the top of the page altering customers. Needless to say check in at the airport was a nightmare with two agents checking people in. Next, and not BA's fault, the baggage conveyor belt was not working. But BA had no contingency plan, no communication, no supervision. Finally they told us to just leave the bags and get tot he gate. You know what comes next. Bags did not get flight. In London the AA gate agent calls my name to inform me such. So off to Dallas and then PDX knowing my luggage will not be there. Next is to file a claim. BA should be a case study in how "NOT to RUN A BUSINESS". Total joke. AA should divorce this partner.