I had an issue that needed to be sorted phone my agent they were closed and said to contact the airline directly, so I did that. Spoke to a Indian named Naveen who said to have done and processed something. Phoned the next day as hadn't received boarding pass they confirmed he had cancelled us off all of our flights but the manager kept contradicting herself by saying he had processed what had been said but then saying he didn't do anything on the system and I need to go back to my agent to sort it out baring in mind this is one hour before flying from Athens and I was in the UK after 4 hours of being on hold and talking to the manager I did what she asked and went to my agent, they confirmed because BA had made amendments there was nothing they could do. Called the manager back out wait 13.50pm in the afternoon she had gone home so couldn't discuss this anymore and asked to speak to someone British as I kept having to repeat myself, ended up in me spending £900 on top of my flights! All my years holiday money saved gone! Do not fly with @British_Airways!