If I could, I would give zero stars. Their own website sold us tickets with checked baggage, once I payed and checked it had no bag allowance. I have screen shots from their own website saying baggage is included in the ticket, but customer service says sorry, can't help you! And refund in this day and age takes 7-10 business days?? Also, chat service extremely slow and full of useless pleasentries.
8 months ago
British Airways has a
1.7
average rating
from
290
reviews
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