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Richard Amos
Cancelled flight qj7rqa Only found out at T5 no emails or app 6 hour delay Downgraded from business to economy Paid for window seat and next to my wife didn't get it. Had to rely on BA staff to let us in VIP as tickets downgraded No food or drink on flight fo 3.5 hours just as we were landing "All BA staff" are saying this is normal and to bring food brink and plastic cups on board for return journey as they no there won't be any? 3 weeks before flight how bad can it get
5 months ago
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British Airways has a 1.7 average rating from 290 reviews

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