Had to cancel my flight months in advance due to a change of schedule. I was flying with American Airlines and British Airways. Selected seats and when I attempted to get a refund on the selected seats, AA refunded me with no issue when BA totally refused despite both companies having similar policies. Avoid these thieves, fly with anyone else. Customer service is a joke too, taking over 2 weeks to respond to my email and giving me no further justification than what I was told on the phone.
5 months ago
British Airways has a
1.7
average rating
from
290
reviews
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