Absolutely disgusting service from the worst airline in the world. We have had our flights booked with BA for 9 months (London Gatwick to Faro) and last night we received an e-mail informing us that the return flights were cancelled. No reason given, just "hard luck, your flights are cancelled". We tried to amend our booking online, but you can't amend 1 leg of a return trip, so it tells you to contact them - which you can't because all the phone lines don't connect to a human. The online chatbot directs you to the website, which directs you to call them, which you can't do, so you go round an round in an endless loop. In the end it was easier to cancel the entire booking and book with EasyJet. British Airways don't care about their customers, they care about getting your money, then they couldn't care less about you. When they finally go out of business I'll dance on their corporate grave.