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Marjorie Tahapary-Campbell
I needed to fly back home one day earlier due to a family emergency. I was informed by the agent whom I talked to that I would be charged $460.00 for changing my date of return, but I would be reimbursed by BA when I could provide proof of that, which I did by filing the claim right after I got back. That was three weeks ago and still no response from them. I was very disappointed so I sent my claim to their office in NY, via mail. Still no response. I would never travel with BA in the future, ever!
5 months ago
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British Airways has a 1.7 average rating from 290 reviews

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