"Hey fellow Redditors, I'm sharing my frustrating experience with British Airways' customer service. My friend's baggage was delayed on a recent flight, causing significant inconvenience and distress. Despite submitting a claim, BA responded with a generic apology and refused to provide fair compensation. Their reasoning? They're only liable for 'basic essential items' purchased during the delay. No consideration for the emotional distress, wasted time, or overall poor experience. Flight was from [MCO] to [Amman], baggage was delayed for [5] days. Claim was submitted with all required documents, but BA provided compensation of only $70, which wasnot accepted by my friend.." One of the worst airlines across the list and till now they did not compensate bagge claim .