My experience of BA customer service is absolutely terrible. I have a flight booked for next week but after at least 10 conversations with Customer Service I am still waiting for my e-ticket. I have been told of 4 occasions to expect a call to resolve the matter but no-one has called me back. I have spent hours trying to resolve the issue and it looks like I will be purchasing another ticket from a rival airline. Although I am an executive club member I will never use BA again which is sad as I always try to support British companies when I can.
7 years ago
British Airways has a
1.7
average rating
from
292
reviews
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