Owing to Covid lockdown last year we chose to postpone our sailing to Santander with Brittany Ferries rather than seeking a refund. The pandemic is far from over and with health vulnerabilities and the risk of getting stranded with school age children we have decided again not to travel. Brittany Ferries have refused to refund the deposit (£800 +). Smaller hotels have all refunded in full to us so why is this company refusing to do so? I would understand losing some of the deposit , but All!!! I am choosing not to do any further bookings with this company and strongly suggest that people check the company's terms of agreement fully and do not book unless you are certain that you will travel. Short sighted customer relations Brittany Ferry. Shame on you . I only wish i could give zero stars.