We returned from Santander on 25th October aboard the Pont Aven. The ship, though seemingly busy, always had plenty of seating. An hour after departure we had a meal in the restaurant before returning to our cabin. In that time, it was somewhat difficult to remain upright indicating that a smooth crossing was NOT on the cards. In our cabin, the boat could be heard (and felt) hitting the waves beneath. My wife was extremely unwell, being sick and being unable to leave the toilet. She despatched me to see what could be done. Customer services quickly communicated with the ship's nurse, Vincent, who arrived within 10 mins. A few preliminary questions and a diagnosis was made. He returned a few moments later with 2 part medication solution. After the first course he returned to check progress, with a wheelchair and told us that he had obtained a different cabin which would help. He then escorted us to the new location and made sure that my wife was comfortable and thereafter my wife was able to lie down and sleep . Hence a really huge thank you to Vincent and Brittany Ferries for their prompt and efficient solution to what could have continued to be a horrible journey.
3 years ago
Brittany Ferries has a
1.6
average rating
from
87
reviews
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