I was booked to travel from Cherbourg, France to Rosslare, Ireland on the afternoon of 7 December 2021. On 3 December, I was notified that my sailing had been rescheduled until the night of 9 December becuase of an approaching storm. The sailing would also take 24 hours instead of the usual 16. The only option I was given was to take this sailing or cancel and be refunded. There was no offer of rerouting with another company. I had a non refundable hotel booking and Brittany Ferries would not cover this expense. I cancelled and travelled with another company. I wrote to complain and it took over a month to be told as it was a weather delay, they accepted no responsibility and they offered no discout voucher etc for future use. Absolutely terrible customer service.