Just goes to show how a monopoly service can turn a once good service into something which at its best is just very very average. Overpriced fares, food and boats where one feels confined to soulless lounges offering indifferent service and refreshments. No consistency in catering and the hype about tapas bars is a fancy label for skimpy plates of uninspiring food at premium prices. Gone are the days of providing water, ice and microwaves to customers - everything they provide comes at a price! One starts and ends a journey home hoping it will be, at best, ok