I would give them 0 stars if I could. I am fuming. My partner's sister was recently diagnosed with last stage cancer, just as lock down happened. She lives in France. He was desperate to get over there to care for her, it has been so distressing. He was delighted to be able to book a crossing from Portsmouth to St Malo on the 29th April to travel on the 15th May. During this period nothing has changed in terms of government guidance. I discovered, via their website, on the 8th May they had cancelled all crossings, although were not notified until 12th May. This was so upsetting. Fortunately he was able to travel to France with Euro star on the 11th May as his sister's condition had worsened. This has incurred additional cost for us. A voucher is just not acceptable we need a refund. The response has been an apology but with the sentiment 'we are all in this together'. I can't believe they accepted a booking and out money when they must have known there would not be a crossing. I have travelled with Brittany ferries for many years but wont be again.