Club Member Stranded in Portugal with 2Y 4Y 6Y babies on my own Ignored by Brittany Ferries Hello I been so patient with Brittany Ferries even with them cancelling twice now on us, I am am loyal club member and was shocked to be told by my friend who used our card as a guest that he was rang by Brittany Ferries for secret booking they would sort out for him and his wife with one daughter!! I am stuck here in Portugal with a 2 year old 4 year old 6 year old who have not seen there mum in months (Mummy been working in the NHS taking care of dying Cvirus patients) so it would be nice to get back home as living here in a tent is not so good for this long a time........ Hearing my friend is going to get a ferry and that Brittany Ferries have rang him many times promising him a boat home soonest, then us all they have done is emailed us saying our 29th June ferry is cancelled. I do not want a credit note I want a refund or to be allowed onto the secret ferries they are taking who they choose home, who are these special guests and why has Brittany ferries hidden this fact that they are choosing others over us long term customers left abandoned. I complained to Brittany Ferries and was blocked on Twitter and Facebook for asking if they are going bust as no other reason they could be trying to keep everyone's money like this??? We will go back to the UK and take civil action over them abandoning us here like this and also will be complaining to UK trading standards for them to investigate if what the BF is doing could be classed as fraud and deception taking bookings money for ferries they have no intention of abiding with!! 30 years of traveling with them and now this treatment. I even read they were telling people on there FB page they are cancelling because they can not make enough money!! like seriously that comment I found disgusting after I had been so calm before and feel hurt by that comment most of all.