I am appalled by there business practices. We booked an economy return in March to travel to French friends wedding in June. In light of CoVid the wedding was cancelled and rearrangedor October. Changing the booking at no cost albeit a different crossing was hassle free. Unfortunatley due to Covid the wedding has again been cancelled.
This is were the problems begin. As it was an economy ticket,and despite the wedding being cancelled in light of French Government restrictions and the advice of the UK govnt advising against unnecessary travel to France no refund is applicable.
Bearing in mind the tickets were for a June crossing Ias,Ed if they could be used for a crossing in June 2021 ...no problem they said but there will be an additional £213 to pay !
With Covid still likely to be around next year I could be in the same position only instead of an outlay £300 I would have paid£500+.
The advice given cancel your October crossing and talk to your Insurance company. I have to no avail
Won't be recommending or using Brittany Ferries again
4 years ago
Brittany Ferries has a
1.6
average rating
from
87
reviews
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