Couldn't be happier with the customer service from Broadoak. From order placement to receipt of goods, I was kept well informed. My order arrived within the 2 hour timeslot the courier had advised. The Devon Oak TV unit I purchased looks great & is of excellent quality for the price I paid & I will now be ordering another piece of furniture from the same range. Richard has already agreed to a price match, due to it being advertised slightly cheaper on another site, which is another reason not to shop anywhere else. Would recommend Broadoak to anyone looking for quality furniture & top class service.