Login
Start Free Trial Are you a business?? Click Here
Ingrid S
This company shows a variety of packages that look very nice to send to a friend, but be careful, it may be a scam!... I ordered a gift that I upgraded with a more prestigious whiskey and for which I paid a higher price and it should be delivered between 3 to 5 days, but the package took 12 days to reach its destination... I asked my friends for some photos to see how the order arrived, but I felt very embarrassed when I saw the gift completely changed with a whiskey inside a box of wine and chocolates, both of inferior quality. When I made the claim they told me that according to their policy, they can make any changes, so why choose something specific to give as a gift, if they make whatever they want and with cheap products, they are not responsible for changes or returns, they do not have respect for customer satisfaction, they don't care about the discomfort and embarrassment you have to go through with your friends with a low quality gift that you never ordered... The whiskey I ordered was a Johnnie Walker black label 12 years old and the chocolates were Boss and Brittle.co brands and what my friends received were those products in the photos below, of low quality and even the whiskey in a wine box... I had to pay almost 130 dollars for this and they don't give refunds, it's a scam! I'm giving the review one star because there's nothing less than that to choose from.
5 months ago
Read Brocrates USA Reviews
Brocrates USA has a 4.5 average rating from 1,069 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial