Horrible - this was sent to an important client as a gift - all the bottles were broken and the cans had been punctured by the glass - when I sent photos to Brocrates they want MORE photos of each individual bottle/can to prove our client is not lying, even though they have seen the beer soaked broken crate and the broken bottles - they want our client to individually unwrap each bottle and take a photo, risking cutting themselves, not to mention their office stinks of beer. We can not ask our client to risk cutting themselves so Brocrates will not do anything for us - incredible - I am just so upset that I did not read all these negative reviews prior to ordering... so, they do not care if we write a bad review or not... PLUS it was delivered late