Dear management of Broken Bow adventures,
As we have worked the check list off before we depart the cabin, I am even more upset with multiple things that this cabin promised and did not deliver.
1. Hot Tub has a yellow film that looks like urine, which obviously been sitting in there for many weeks. As being a hot tub owner myself, I know for a fact this is not clean and I would never let anyone step foot in a hot tub that looked so terrible.
2. We were not even able to enjoy the pond due to the fact there were hornets everywhere and 2 of my grandchildren got stung. I realize we are in nature, however I know you can spray for bugs to let it be more enjoyable for guest. Even to stay on the lower decking and fish.
3. The toilet in the first bedroom to the right was unbelievably loose.
4. Towels had brown spots on them.
5. Sheets had holes in them.
6. Spider webs all over the deck. And trash on the deck.
7. Dead bugs everywhere.
8. I found a cigarette on my bed.
9. Parking is unrealistic.
10. Vent in the bedroom rattled like a spray paint bottle. Impossible to sleep in without ear plugs.
My point here is if you charge such a high price to stay in your cabins, the least you can do is make it a bit enjoyable for guest. We also called the number and told him we had complaints but he did not come out to help us or even seemed to care. We called within the time frame noted, 1 hour after arrival which is unrealistic!
We will be coming back to broken bow because it was a beautiful lake with so many fun activities for family however we will not be staying here ever again. Neither will we be recommending it to anyone.
1 year ago
Broken Bow Adventures has a
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