My family of 15 rented the Hilltop BEE HIVES cabin due to its spacious layout. Upon arrival we found that the fridge had live roaches, light bulbs that did not work, mold on top of the toilet seats and on shower curtains, the entire cabin had a layer of dust. It was noticeably unclean. We have several photos of everything that was undesirable considering the amount we paid to enjoy the cabin. All photos and concerns were sent via a detailed email to the contact that was provided. The only response we received was “The house was cleaned.”. There was no apology or no efforts to make things right for our 3 day stay. We were unable to utilize the patio at all due to that thick layer of dust and bugs. While our family understands that the patio is outside, it was clear that it had not been tended too for some time. It was nice to see that they did prepare the jacuzzi, the surroundings were just so unpleasant to actually enjoy it. One room was unpleasantly warm due to the AC not working. The photos used to advertise the cabin were not the best representation of the cleanliness and readiness of the cabin. With the lack of empathy, professionalism and understanding, I would recommend avoiding renting any cabin associated with HILL TOP, especially BEE HIVE to avoid any disappointment!