We stayed at 88 Burberry Circle, Broken Bow, OK 74728 from Wednesday, 11/27, to Saturday, 11/30, with a group of 26 adults and kids, and it was the WORST experience ever for my wife and I! Some rooms were unbearably hot, while others were freezing cold. Our room, where we stayed with our 22-month-old toddler, was super cold—there was NO air coming from the vents! We checked all the thermostats in the house but couldn’t get any help. We called the contact number provided, but no one answered. The voicemail said to leave a message, and they’d get back to us. Spoiler: they NEVER did. Imagine having to care for a baby in freezing temperatures during Thanksgiving in late November. It was beyond disappointing and unacceptable. Additionally, the spacing between the staircase balusters was substandard—wider than it should be, creating a significant safety hazard. Little ones could easily fall through! This is an urgent issue that the owner MUST fix ASAP, as it poses a serious risk of bodily injury.