This is by far the worst experience I ever had for online shipping in my life. I placed an order on 8/11/22, item was shipped from UK the next day, arrived to the US on 8/13/22, then it had been sitting at Fedex. According to Fedex, Browns didn't provide commercial invoice with the package, hence it caused customs delay. I have sent four emails to them, every other day, reminding them to provide the missing information to Fedex or the package will be return to the sender, every time they just replied they did, and asked me to monitor the package as well. Today, 8/24/22, I received the email from Fedex saying that my package is being returned to the sender. I will never purchase from Browns fashion again. I am hoping I will receive a full refund with shipping charge once you receive the return package from Fedex.