They have taken over three weeks to let a substantial amount of money to get back to us, blaming it on processes and wanting evidence such as asking for evidence that I have mental issues even though they see my pip money goes in the account and indeed me letting them know daily what it is doing to us. It's been weeks of suffering and aggravation coupled with the fact our whole life has been a nightmare so much so I was even hit by a hit and run that appears to be related to the neighbors. I work in an industry where customer experience is paramount. Ａｙｒ，ＬＰ is one of the few companies I’ve ever worked with, that understand what it means to value a “World Class Customer Service”.