To access my funds, these guys claimed I had to "upgrade" my subscription. This was a fraudulent tactic. The sales staff was also very pushy and constantly tried to upsell me. It took a long time for them to respond to my refund request, and I'm still waiting months later. I attempted to report them, but I knew it would take a while. Fortunately a H ! G H F O R E S T C A P I T A L was able to assist me. At first, I was a little dubious, but they made sure I could access my money again without any further problems. After dealing with btcex's unethical practices, Low Bonds Ltd. was a lifesaver.