I ordered some items for bubble t, when the parcel turned up one of my items had been replaced with another item instead. When I questioned why this had happened, I was told that because my item was out of stock they had just picked another item for me instead. Which wasn’t even the same item but a different scent. I then was offered to send the item back if I didn’t want it, but I would have to pay postage. I have never heard of a company that that replaces an item for you without telling you your item is out of stock. And then to not give it to you for free when you question why this has happened, instead ask you to send it back!